“Our processes just evolved, and now we’re cornered.”  We’ve heard this and similar sentiment numerous times.  It’s completely understandable.  We all get so busy.  There are orders to process and get products out the door.  Who has time to be intentional?  Any way, it seems to do the job for now.
Earlier this year, Peter Schroer, President of Aras, called this the PLM Underground.  Effectively, companies have established their “plm” (in little letters) environment using email, elaborate spreadsheets, undocumented file folder structures and culturally developed processes.  All this is in response to “how do I deal with all this data” rather than “how can we drive business value.”