An Interview with Mark Keenan, President of Technicon: Discussing Bill of Material Configuration and CPQ

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An Interview with Mark Keenan, President of Technicon: Discussing Bill of Material Configuration and CPQ

About sixteen years ago, I joined Technicon.  At that time, we came out with one of the leading CPQ products for large manufacturers in North America.  My background revolved around some of the aspects that can be associated with CPQ such as CAD and mechanical engineering.  By selling Intel products, I also got a good feel for the complexities and issues in generating quotes and the proposal process for manufacturers.  Since then, for the last sixteen years, we have been deploying systems for very large manufacturers in North America.  Companies like Eaton, Borg Warner and Phillips are Technicon customers.  Today, Technicon is a leading CPQ provider in North America. 

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Building on a House of Cards

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Building on a House of Cards

“Our processes just evolved, and now we’re cornered.”  We’ve heard this and similar sentiment numerous times.  It’s completely understandable.  We all get so busy.  There are orders to process and get products out the door.  Who has time to be intentional?  Any way, it seems to do the job for now.
Earlier this year, Peter Schroer, President of Aras, called this the PLM Underground.  Effectively, companies have established their “plm” (in little letters) environment using email, elaborate spreadsheets, undocumented file folder structures and culturally developed processes.  All this is in response to “how do I deal with all this data” rather than “how can we drive business value.”

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